I have a new library card number. How can I access my Kanopy account?
Answer
If you have a new library card number, you'll need to update your information in Kanopy to access your previously-created account. To do this:
- Visit https://aacpl.kanopy.com/
- Log in with your email address and password
- Click on your first name in the top right
- Select "Dashboard"
- Select the orange button, labeled "Edit Library Card."
- Enter your new library card number and PIN.
- Click Save
If you are still unable to access your account, please email support@kanopy.com for assistance.