Q. I have a new library card number. How can I access my Kanopy account?

Answer

If you have a new library card number, you'll need to update your information in Kanopy to access your previously-created account. To do this:

  1. Visit https://aacpl.kanopy.com/
  2. Log in with your email address and password
  3. Click on your first name in the top right
  4. Select "Dashboard"
  5. Select the orange button, labeled "Edit Library Card."
  6. Enter your new library card number and PIN.
  7. Click Save

If you are still unable to access your account, please email support@kanopy.com for assistance. 

  • Last Updated Sep 29, 2021
  • Views 6
  • Answered By Stephanie L. Petruso

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