Why does my account say that I am "Blocked?"

Answer

Your account may be blocked if you have fines or overdue materials of $15 or more. If fines/fees exceed $50, AACPL will refer your account to Unique Management Services, Inc., a collection agency specializing in the recovery of outstanding library materials or funds. A service charge to recover the collection agency fee is also assessed.

Patrons will not be able to renew or place requests online if they are blocked. Fines can be paid at any of our branches or via our website using SmartPay.

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  • Last Updated Dec 07, 2021
  • Views 818
  • Answered By Stephanie L. Petruso

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